POL | req3732
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you exciting opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 1,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

Join a team recognized for leadership, innovation and diversity.

The Customer Support Organization has an important role to play as they serve as the primary customer contact for an assigned portfolio of accounts they bring the customers, sales and business operations together.

Responsibilities:

• Answering questions about a company's products or services by E-mail and Telephone
• Support of the Regional Sales Manager in acquiring new customers
• Up-selling and cross-selling of the entire range of DKV services and products
• Informing customers about news on the DKV website
• Processing of new applications, complaints and credit limits
• Monitoring of payments and exceeding limits
• Building long-term relationships with customers

• Experience in sales, customer service in industries such as banking, insurance, and financial services
• Developed communication skills and high customer orientation
• A passion for sales, independence and diligence
• Ability to work in a team, initiative and commitment
• Support for MS Office (Excel, Word, PowerPoint)
• Knowledge of the SAP system is welcome
• Good knowledge of English