Unexpected situations resulting in time lost by a driver during long-haul journeys across Europe can significantly impact a fleet’s efficiency on the road. And, given that freight transport can be quite unpredictable from time to time, any experienced driver is no stranger to these kind of unforeseen incidents. In these cases, assistance is most probably needed; the faster you can get back on the road, the better!

Why assistance is crucial for every hauler?

Most of the times, assistance is needed by long-haul truck drivers when the vehicle breaks down, whether due to a flat tire or even something more serious, like when towing is needed. This is why around the clock assistance is crucial to ensure the streamlining of operations within a fleet.

Quick help when a journey doesn’t go according to plan can have multiple benefits. First, a prompt response can help you stick to the schedule and lose as little time as possible. After all, time is one of the most (if not the most) essential resources that mobility providers work with. Keeping a tight schedule is important, so that the downtime of a vehicle is brought to a minimum. And then, if you intervene quickly, the overall costs can also be cut significantly, avoiding any additional fees.

Furthermore, a delivery made on time is decisive in assuring clients of your quality of service. If you can prove your punctuality and readiness, clients will most likely return. And you can only overcome stressful and unpredictable situations if you stay ready, with an assistance provider.

What repair services are covered by such an assistance provider?

Assistance services, such as DKV ASSIST & REPAIR , cover a wide range of possible vehicle-related issues. With a large network of smaller, independent, as well as larger, renowned garages and service shops throughout the whole of Europe, you can count on reliable truck and car repair services wherever you are and keep moving to your destination.

Within minutes, you can quickly find solutions for complex or straightforward repairs, vehicle inspections, in case you suspect something is wrong, flat tires or any other damage the vehicle could’ve encountered. And, because mobility is not just about solving technical problems, but also about having the right tools in order to reach the destination more quickly and easily, drivers can also count on a variety of other additional services, such as washing facilities for any type of vehicle, car parking, monitored or unmonitored truck parking, rental options, ferries and combined transport.

Finally, when you’re on the road, you might also just need useful information about your route, your fuelling options or you might have other general questions. DKV Mobility specialists stand ready to assist clients via phone 24/7 in 45 European countries, free of charge.

With reliable and straightforward assistance almost anywhere in Europe, fleet managers, drivers and clients can operate stress-free and rely on useful information and repairs. When it comes to mobility, getting to the destination on time is as important as the journey itself.