YOU DRIVE, WE CARE.
BEI UNS BIST DU NICHT NUR BEIFAHRER!
BEI UNS BIST DU NICHT NUR BEIFAHRER!

Customer Service Representative ( m/f/d) - Location: Milan (Italy) - Temporary

ITA | req2442
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you exciting opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 1,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

Apply now

What you can expect

  • Managing all correspondence with our customers by telephone and e-mail with high quality assistance level
  • Processing requests and complaints from customers (for example manage card blocking, pin generation, shipment tracking, limit exceeding)
  • Maintaining the quality of customer information in a CRM

Why DKV Mobility? Here are five good reasons...

At DKV Mobility, we are team players - because we are only successful together! #teamofteams You should feel welcome with us from the very beginning!

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What makes you stand out

  • Bachelor's degree
  • Previous customer service experience in a commercial service company (at least 2 years)
  • Familiar with MS office 
  • Good knowledge of the English language (B1 level)
  • Excellent communicative skills
  • Strong customer orientation
  • Proactivity and high attention to details
  • Good team player
Apply now