ITA | req2442
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you exciting opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 1,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

• Managing all correspondence with our customers by telephone and e-mail with high quality assistance level
• Processing requests and complaints from customers (for example manage card blocking, pin generation, shipment tracking, limit exceeding)
• Maintaining the quality of customer information in a CRM

• Bachelor's degree
• Previous customer service experience in a commercial service company (at least 2 years)
• Familiar with MS office 
• Good knowledge of the English language (B1 level)
• Excellent communicative skills
• Strong customer orientation
• Proactivity and high attention to details
• Good team player