As a DKV Mobility acceptance point, you and your card acceptance provider are integral in ensuring a smooth card usage experience for our valued and mutual customers. To guarantee this experience, it is necessary for you to refer to the DKV Mobility standards and regulations and understand how they should be applied.

The DKV Mobility Technical Operational Addendum aims to uphold the integrity of the DKV Mobility-system, to promote an easy and especially reliable use and acceptance of DKV Mobility solutions. This way, not only can we assure a smooth customer experience at your sites, both you and DKV Mobility can enjoy the maximum benefits from the Technical Operational Addendum greater security and stability, and a smoother collaboration process.

You can download the current version of the Technical Operational Addendum below:

Link to the DKV TOA (EN)