Roxana Toma (Client Portfolio Manager): “DKV Mobility can bring the magic in your life. In mine, it did! At DKV Mobility, I experienced that nothing is impossible, my power is unlimited if my mind is open! Sometimes, the day is too short for the dynamic, fun and challenging environment that we have!”
"I choose to work at DKV Mobility every day because it offers the perfect mix of challenges, satisfaction and a great atmosphere. As the youngest member of the team, I had no prior experience in customer service, but DKV Mobility has provided me with the opportunity to learn what it means to be courageous, involved and persuasive. The team is incredibly supportive and mistakes are viewed as opportunities for growth. I have had the pleasure of getting feedback from customers such as "Thank you Roxana, you are my trouble solver," and experiencing the appreciation of my managers and the satisfaction of managing the biggest sales area at DKV Mobility Romania.
The mobility industry is incredibly dynamic, and as a market leader, DKV Mobility's customers have high expectations for promptitude, rapid solutions, and a wide expertise. This can be daunting for a customer-service representative who is the first point of contact for customers over the phone. However, when I felt in control of managing all types of requirements, solving various issues, and receiving more and more thank-yous from customers and team, this was my best moment. It made me realize that my development is an ongoing process, but it is so rewarding. DKV Mobility values teamwork, innovation and fun, making it an enjoyable and stimulating place to work."